FAQ

1.Do you ship overseas?
We ship to the United States(excluding overseas territories and islands), Canada, Mexico, United Kingdom, Germany, France, Italy, Spain, Austria, Switzerland, Sweden, New Zealand, Australia. Enjoy free  shipping worldwide on all orders.

 
2. What are your payment terms?
We accept payments through PayPalGoogle Pay, Apple Pay and credit cards.

3. What colors are available for the products?
You can choose any color you want for our inflatable products.

4. Can I customize the inflatable product with my own logo or design?
Yes, we offer customization options for most of our inflatable products. Please contact us for more information and pricing.

5. How much does shipping cost?
Free shipping worldwide.

6.How long will it takes to receive my order?
The estimated time of arrival is within 16-49 working days after payment.

7. How about import duties?
Only the purchase price is required; no additional customs duties or taxes will be applied.

8. Are you the manufacturer of the products?
Yes, we are the manufacturer of our products. We also conduct a 18-hour pressure test in the factory. 

9. What guarantees do you offer?
We offer a 1-year warranty and free repair kits.

10. What does the 1-year warranty cover?
Our warranty covers all parts from manufacturing defects and non-human damage.